Speaking Engagements: Confirmit Community Conference
Confirmit kicks off its global roadshow next month with CCC’14 Orlando, which takes place at the Ritz-Carlton, Grande Lakes on May 8-9. This year, the technology provider is adopting a ‘Be a Hero’ theme for the event and celebrating the people who are driving positive change in their organizations. “Whether you’re a customer experience, employee engagement […]
Speaking Engagements: 2014 Mobile Day
Marketing magazine and the Canadian Marketing Association have once again partnered to host Mobile Day, which takes place this year on Monday, June 9. With an emphasis on examining many of the latest trends, Mobile Day looks to inspire, motivate and encourage marketers to find new ways to connect with their consumers. Delvinia President Steve […]
Join us at the 2014 CMA/MRIA Customer Experience Conference
What is your company doing to create a customer-centric culture? How do you define a successful customer experience? How do you determine realistic targets if you’re just starting a customer experience strategy? The 2014 CMA/MRIA Customer Experience Conference is right around the corner. And, this year – in addition to hearing from speakers from the […]
Speaking Engagements: CMA 2014 Analytics Conference
The Canadian Marketing Association (CMA) is gearing up for the organization’s 2014 Analytics Conference, which takes place on January 29. With an emphasis on current case studies, the conference will feature presentations from individuals who have made the pivot of leveraging analytics beyond simple reporting to successfully driving change in their organizations and innovating within […]
Helping Envision the Future Donor Experience
Helping organizations visualize—and realize—their ideal customer experience is something we do in our work every day. And, on occasion, we conduct creative workshops to help steer organizations through that process. For the past two years we’ve been fortunate to have SickKids Foundation as a client. And we recently had the opportunity to facilitate an Engagement […]
Speaking Engagements: Delvinia President Steve Mast to Speak at CX Day
On October 1, customer experience professionals in 21 cities around the world will take part in the first CX Day, a global celebration of companies and people that are creating great experiences for customers. Here in Toronto, our President Steve Mast will be among the speakers participating in a panel discussion at an event to […]