Speaking Engagements: Confirmit Community Conference

Confirmit kicks off its global roadshow next month with CCC’14 Orlando, which takes place at the Ritz-Carlton, Grande Lakes on May 8-9. This year, the technology provider is adopting a ‘Be a Hero’ theme for the event and celebrating the people who are driving positive change in their organizations. “Whether you’re a customer experience, employee engagement […]

Building loyalty with the new consumer

There has been a lot of discussion around building customer loyalty since the financial crisis hit. Brands often ask us, what are the drivers of loyalty? How do we successfully drive loyalty with a fickle consumer base? Of late, Delvinia has had the privilege of working with Student Price Card (SPC), a youth loyalty brand, […]

Achieving Customer Experience Harmony

Marketers want to ensure that their customers have a consistently good experience. They understand that it will go a long way to solve a key problem such as, “How can we sell more of product Y?” We like to look at things from a slightly different perspective: “What’s stopping the customer from buying more of […]

Manulife Financial Enhances Delvinia-Designed Mobile App with New Travel Trivia Game

Updated Mobile App allows customers to create packing lists, share on social, and test their travel knowledge (Toronto, ON) December 17, 2013 – Delvinia is pleased to support Manulife Financial in the release of its newly updated CoverMe™ Packing App, which enhances the customer experience through the addition of a Travel Trivia Game. Created to […]

Delvinia Captures IMA Best in Class Award for UTSC Website Design

We’re thrilled to announce that our redesign of the University of Toronto Scarborough Campus (UTSC) website has won an IMA Best in Class Award in the University category. “To accurately reflect what UTSC is all about, we needed our digital presence to be an elegant destination, guiding visitors to relevant information that is regularly updated […]

Helping Envision the Future Donor Experience

Helping organizations visualize—and realize—their ideal customer experience is something we do in our work every day. And, on occasion, we conduct creative workshops to help steer organizations through that process. For the past two years we’ve been fortunate to have SickKids Foundation as a client. And we recently had the opportunity to facilitate an Engagement […]