President & Chief Innovation Officer

Steve Mast - President & Chief Innovation Officer

Steve Mast’s philosophy is simple—success is measured by what you do and not what you say.

As President and Chief Innovation Officer of Delvinia, he manages the Digital Innovation practice which applies a combination of human-centric design methods, data-driven insights and emerging digital technologies to craft new disruptive business models and digital products.

While originally trained in architecture, Steve began his career as a video game designer and producer in the early ‘90s. In 2000 he joined Delvinia, and began to build its digital marketing services practice. His focus has always been on new business development, and creating an environment where both his clients and team can play, learn and grow together.

Steve is passionate about helping organizations of all kinds transform their business models to meet the needs and demands of today’s digital economy. This extends beyond Delvinia, as the current Chair of the Board of the Canadian Marketing Association (CMA) and as a member of a variety of advisory boards.

Speaking Engagements

Steve is a frequent speaker at marketing, market research and digital customer experience events. He frequently speaks on topics such as innovation, emerging technology, automation, customer experience and digital trends.

“Best final night keynote in 5 years” ~ Queen’s Marketing Association 

2018 Insights Leadership Conference

AI, Blockchain, Automation – Changes Ahead of the MR Ecosystem


MRIA National Conference 2015

Research Automation – The Future is Now Webinar 2020

How virtualization and ResearchTech are changing the ways QSRs gather & use consumer insight


Greenbook Webinar

Why ResearchTech is the Next Big Thing in Your Marketing Technology Stack

View recording here

CMA National Convention 2013

Mapping the New Customer Path to Purchase

Link to slides

In the News

Steve is a frequent source for media interviews and has been published in a variety of local and national publications, including Marketing magazine and The Globe and Mail.

For Speaking Inquiries or Media Requests

Contact: Susan Han
Marketing and Communications Manager

Delvinia In the News

Black History Month 2022

Celebrating the diversity of our staff and better understanding one another’s experiences and perspectives is key to who we are. And that’s why we were so honoured to have Kwami

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Celebrating Lunar New Year

In honour of the Lunar New Year, we were lucky to have Natalie Kam, Director of Operaions, do her second annual presentation on the celebration. Natalie shares details of the

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David Phillips, Partner - Deloitte Digital
David Phillips
Deloitte Digital

Who is David Phillips?

A proven marketing and General Manager with over a decade of experience in delivering successful commercial outcomes for tier-one consumer goods organisations in local, regional and global roles.

The core to this success has been leveraging the rare combination of three strong attributes in corporates and start-ups:

  1. Analytical and strategic skill-set gained through formal training (MBA) and leading countless strategic and insight-led projects;
  2. A strong creative perspective which drives powerful innovative solutions to organisational problems or opportunities;
  3. Influencing and leadership skills which have continually shaped organisational direction, focus and critically, delivered galvanising team leadership.


Is Technology the Death of the Insight or Have We Just Stopped Asking "Why"?
Thursday November 12, 2020
8:00 PM - 8:30 PM

COVID-19 People Insights: A new lens to understanding the drivers of COVID-19 vaccine demand and hesitancy.

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