The intersection between digital, social and physical experiences. It's hard to go anywhere these days and not see a digital screen. Big screens and little screens are quickly becoming embedded in every aspect of our daily lives. Next time you travel to work just count the number of screens (e.g. … [Read more...] about Screens & Places: It’s all about people
Innovation
Screens & Places: Tell us how we are doing
The intersection between digital, social and physical experiences I have always been fascinated with the way people interact with the world around them. I guess that’s why I started my career in architecture. Even though my career has focused on designing digital experiences and using emerging … [Read more...] about Screens & Places: Tell us how we are doing
Understanding the New Customer Journey
Did you know that 40 per cent of Canadians are using the camera on their smartphone to take pictures of products while shopping, 64 per cent stay up-to-date with a brand via social media, and 39 per cent reviewed and rated a product or service online during the past month? * The ways in which … [Read more...] about Understanding the New Customer Journey
Speaking Engagements: 2012 CMA Summit
The Canadian Marketing Association presents the 2012 CMA Summit (formerly the CMA National Convention) at the Westin Harbour Castle Hotel on May 16 and 17. This year's theme: Connections. Delvinia CEO Adam Froman is among the speakers. Here's a preview of what he'll be talking about during his … [Read more...] about Speaking Engagements: 2012 CMA Summit
Ticket to Ride: Turning insights into action
When you think of the great examples of world class customer experience it’s hard not to think of Walt Disney World. The theme park opened in 1971 and quickly became the world's most-visited entertainment resort. But no matter how successful the theme park has become, the Disney team continues to … [Read more...] about Ticket to Ride: Turning insights into action