Are grocery-store apps the answer to better customer service?

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Only a small number of Canadians use grocery-store apps. Maybe that’s because apps don’t solve a lot of everyday shopper complaints With several of Canada’s big grocers creating branded mobile apps over the past year, there is no question grocery shopping is getting more techie. But are consumers ready? And are apps really the answer more »

Let go of the wheel: How our relationship with the car could change forever

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At Delvinia we leverage digital technology to improve user experiences for our clients in industries ranging from healthcare to financial services to retail. At a recent workshop we focused on brainstorming solutions to improve the commuting experience. While teleportation and human-sized vacuum tubes were put forward as possible solutions, the sad reality is that the more »

New Faces at Delvinia: Charles Goertz

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Delvinia is pleased to announce the addition of Charles Goertz as the new Head of Design with our Digital Consulting Group. Charles is a seasoned user experience design lead whose strategic mind set and passion for technology synergize to create user-centric design solutions that align with business strengths. Previously Charles worked as Digital Strategist for more »

Can you improve an already great user experience?

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Learnings from our internal workshops I recently conducted a series of design thinking workshops for our team. In our first workshop we tackled the grocery shopping experience—including the challenges people face when shopping and how to address them. For the next round, we focused on the daily commute and how to improve it. As in more »

Delvinia expands its leadership team with four internal promotions

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Company appoints new Senior Vice Presidents and Director of Operations to manage its growth Delvinia, a leader in digital innovation and home to AskingCanadians and AskingAmericans, today announced the expansion of its leadership team, promoting four senior staff members in recognition of their roles in the company’s success and to prepare for the firm’s future more »