Screens & Places: Tell us how we are doing

The intersection between digital, social and physical experiences I have always been fascinated with the way people interact with the world around them. I guess that’s why I started my career in architecture. Even though my career has focused on designing digital experiences and using emerging technologies I have never lost sight of what I […]

Speaking Engagements: OpenDialogue’s Digital Brand Building Conference

Delvinia President Steve Mast is the keynote speaker at OpenDialogue‘s Digital Brand Building conference being held at The Old Mill Inn on October 25. The theme for this year’s event is Effectively Leveraging New Media to Define your Brand. “Social media has transformed the nature of consumer and brand interaction, and the focus is very […]

Insights from our Voice of the Customer Roadshow

Last Thursday, Delvinia and AskingCanadians partnered with Confirmit to bring the organization’s International Voice of the Customer and Mobile Research Roadshows to Toronto. The day began with a VoC breakfast event for 50 guests at The Ritz-Carlton hotel. Karine Del Moro, Senior Director, Confirmit; Delvinia President Steve Mast and Rick Bedard, Director of Training Operations […]

Ten ways to reach customers through digital platforms

If you missed it earlier this week, here’s a look at Steve Mast’s article from The Top Tens section of Monday’s Globe and Mail. “Ten ways to reach customers through digital platforms” Digital technologies are constantly changing the way people interact with each other and with brands. As consumer behaviours change, businesses have an opportunity […]

Speaking Engagements: A Preview of Social Media Week’s BankConnect Event

Social Media Week (SMW12) hits Toronto next week and Delvinia President Steve Mast is among the speakers at BankConnect, a panel discussion presented by ING Direct and XConnect (a project of thirdocean), about how banks are using social media, technology and other new media tools to connect with their customers and potential new markets. The […]

Mastery—after all it’s in my name

While I was studying architecture, many of our assignments in school involved drafting layouts over and over again—using rulers, pencils and erasers. (Yes, these were the prehistoric times!) Autodesk’s AutoCAD was still in its infancy, and for some people, it was either a revolution in design, or a huge hurdle. For many of my friends […]