Preparing for growth and inspiring our team for a new journey
We recently held a management offsite at the beautiful J.W. Marriott in Muskoka with 16 members of our management team. While holding a management offsite during the busiest quarter of the year is always a tough decision, experiencing another year of double digit growth required us to start preparing for 2016 well before the end […]
Delvinia’s Halloween haunted house competition: Vote for The Addams Family
To celebrate Halloween 2014, Delvinia and AskingCanadians decided to host a friendly Haunted House competition between two teams headed by our senior management. The challenge: to decorate the Delvinia and AskingCanadians offices and create a two-minute uncut video documenting the haunted house experience. The team that produces the video that receives the most likes and […]
Delvinia’s Halloween haunted house competition: Vote for Hotel Delvinia
To celebrate Halloween 2014, Delvinia and AskingCanadians decided to host a friendly Haunted House competition between two teams headed by our senior management. The challenge: to decorate the Delvinia and AskingCanadians offices and create a two-minute uncut video documenting the haunted house experience. The team that produces the video that receives the most likes and […]
The loyalty program challenge
A few weeks ago I was having a conversation with a co-worker about brand loyalty. We began discussing why we are loyal to particular brands and not loyal to others. We had such a great discussion that I decided to turn the topic in to our next company-wide workshop. Loyalty fits into our daily work […]
Can you improve an already great user experience?
Learnings from our internal workshops I recently conducted a series of design thinking workshops for our team. In our first workshop we tackled the grocery shopping experience—including the challenges people face when shopping and how to address them. For the next round, we focused on the daily commute and how to improve it. As in […]
Fostering a culture of innovation within our office
Our office has always had a customer-centric philosophy. We believe it is important to understand and share the feelings of another person or group of people when approaching projects and the customer experiences we are designing. Â One of the reasons we do this is because we believe that the best user experiences are built on […]