Careers at Delvinia

Director, Client Success

It's Nice to Meet You

We are Delvinia, located in the heart of downtown Toronto at King and Peter streets. We are one of Canada’s fastest growing technology firms as recognized by Deloitte’s Technology Fast 500 program for the last three consecutive years. We specialize in consumer research data collection and research automation, through our automation platform: Methodify!

We are dedicated to providing researchers, insight and marketing professionals the ability to quickly gather and deliver high quality information about Canadian consumers. We do this by accessing our community of 1,000,000+ Canadians, through our AskingCanadians research community.

We take great pride in our culture, and are committed to each member of our team. We promote a culture of creativity, collaboration and excellence in execution – and consider ourselves a family. We offer personal and professional development opportunities and a close-knit team environment with an entrepreneurial spirit.

We are currently looking for a Director, Client Success to join our team to support the growth and success of Methodify in Canada.

Job Description

Our world is moving faster than ever, and nowhere is that more evident than in our clients’ organizations. Our clients need to be able to effectively demonstrate knowledge and impact decisions at the pace of their business, and Methodify is central to their ability to deliver exactly that.

We are looking for an individual who is passionate about:

Leveraging traditional and leading-edge market research approaches to move our clients’ respective businesses forward
Playing a leadership role in our clients’ journey of adopting and expanding their use of automation and other applications of Research Technology
Actively representing the voice of the client with Methodify’s internal cross-functional teams, in a collaborative effort to evolve the Methodify offering and drive sales

Who we are looking for:

As this is a high profile and strategic role within our organization, we are looking for someone who possesses the following qualities:

A collaborative and can-do attitude with proven success in addressing and solving complex market research problems
Demonstrated understanding of how market research projects are operationalized
Working knowledge of research automation and innovative market research techniques (some of which are rooted in technology)
Approximately 7-10 years of market research and strategic client management experience
Excellent verbal and written communication skills
An interest in highlighting our successes with clients, and showcasing them with our industry and network

How to Apply

If this sounds like the role for you and you are up to the challenge, please contact us. We look forward to reviewing your qualifications as outlined in a cover letter and resume.

Please send your application to: careers@delvinia.com

Some Things to Note

We will only contact candidates who qualify for an interview. A satisfactory review of your references and a criminal background check are part of our selection process. Methodify by Delvinia is an equal opportunity employer and we highly encourage applications from; women, visible minorities, members of the LGBTQ community, persons with disabilities, and persons of Aboriginal heritage. Methodify by Delvinia is committed to providing a fully accessible recruitment process. Should you require additional accommodations to participate in our process, please contact careers@delvinia.com with your request, or to obtain additional information.