Careers at Delvinia

Director of Account Management

It's Nice to Meet You

We are AskingCanadians, located in the heart of downtown Toronto at King and Peter streets. We are one of Canada’s fastest growing technology firms as recognized by Deloitte’s Technology Fast 500 program for the last three consecutive years. We provide our clients, organizations of various size, with online data collection services. We offer survey programming and hosting on the Confirmit platform, online tools for testing rich media creative, one-on-one interviewing, custom recruitment and online panel management.

We are dedicated to providing market researchers with the ability to quickly gather and deliver high quality information about Canadian consumers. We do this by accessing our research community of 1,000,000+ Canadians.

We take great pride in our culture, and are committed to each member of our team. We promote a culture of openness, accountability and teamwork – and consider ourselves a family. We offer personal and professional development opportunities and a close knit team environment with an entrepreneurial spirit.

We are currently looking for a Director of Account Management to join our team.

Job Description

As a Director of Account Management for AskingCanadians, you will:

Provide sales leadership support to team members.
Develop and implement strategic relationships and account management with key clients and partners.
Source opportunities through research and networking.
Main point of contact for select, strategic accounts
Set strategy to maximise revenue and grow relationships
Provide timely and accurate financial reporting.
Support the development, coaching and mentoring of new hires in sales and account management.
Provide service and consultation that is seen as effective, informative and of high value.
Liaise closely with internal Operations teams to help ensure effective project management is delivered to clients.
Undertake high level client communication and negotiations.
Offer insightful and strategic solutions to business objectives.
Provide clients with professional consultation and recommendations for effective market research solutions.
Attend and/or exhibit at relevant industry trade shows, conferences and seminars where confident presentation skills may be called upon.
Handle both strategic high level management and transactional sales activity including creating project customer bids. Work closely with cross-functional internal teams including Customer Success Manager and Project Success teams to improve the entire customer experience.

Who we are looking for.

We are looking for someone with excellent written and oral communication skills, is self-motivated and able to work both independently and in conjunction with a team. In addition, we are looking for someone with:

5+ years proven Account Management/Strategic Planning experience.
Strong knowledge of the market research industry, solutions and desired services of clients within the industry.
Ability to identify and implement sales processes and methodologies to maximise revenue generating opportunities within both new and existing client accounts.
An enthusiastic ‘can-do’ attitude that isn’t afraid to tackle challenges.
The ability to be adaptable with a high level of emotional intelligence.

How to Apply

If this sounds like the role for you and you are up to the challenge, please contact us. We look forward to reviewing your qualifications as outlined in a cover letter and resume.

Please send your application to: careers@askingcanadians.com

Some Things to Note

We will only contact candidates who qualify for an interview. A satisfactory review of your references and a criminal background check are part of our selection process.

AskingCanadians is an equal opportunity employer and we highly encourage applications from; women, visible minorities, members of the LGBTQ community, persons with disabilities, and persons of Aboriginal heritage.

AskingCanadians is committed to providing a fully accessible recruitment process. Should you require additional accommodations to participate in our process, please contact careers@askingcanadians.com with your request, or to obtain additional information.