Speaking Engagements: 2014 Mobile Day

Marketing magazine and the Canadian Marketing Association have once again partnered to host Mobile Day, which takes place this year on Monday, June 9. With an emphasis on examining many of the latest trends, Mobile Day looks to inspire, motivate and encourage marketers to find new ways to connect with their consumers. Delvinia President Steve […]

Join us at the 2014 CMA/MRIA Customer Experience Conference

What is your company doing to create a customer-centric culture? How do you define a successful customer experience? How do you determine realistic targets if you’re just starting a customer experience strategy? The 2014 CMA/MRIA Customer Experience Conference is right around the corner. And, this year – in addition to hearing from speakers from the […]

Celebrating Delvinia’s 15th Anniversary

As we’ve been building up to our 15th anniversary over the past few months, we’ve been sharing the story of our company with all of you. Last week, we had the opportunity to celebrate with many of our clients and friends at a cocktail party in the Loft at Andrew Richard Designs. Thanks to everyone […]

What is Omnichannel?

During the 2013 CMA National Convention, held last month, St. Joseph Communications interviewed a number of industry experts – including our President Steve Mast – to ask them how they define omnichannel. According to the company, no two experts expressed the same definition, but the over-arching sentiment was consistent. Here’s what Steve had to say. To view […]

Presentation Slides: Mapping Manulife’s Direct to Consumer Path to Purchase

Last week, our President Steve Mast was a guest speaker at the Canadian Marketing Association’s 2013 National Convention. Steve spoke about the need to map the customer journey to determine whether your business is connecting with today’s digitally empowered customer at the points that are most critical to them. Using examples from Delvinia’s work with […]

Steve Mast Joins the Canadian Marketing Association’s Board of Directors

Delvinia President Steve Mast has been elected as a new member of the Canadian Marketing Association’s Board of Directors. “I’m very excited to be part of the leadership and vision for the next three years,” said Steve, who noted that the CMA has started to reshape itself for where marketing is headed. “There are a […]