Last Thursday, Delvinia and AskingCanadians partnered with Confirmit to bring the organization’s International Voice of the Customer and Mobile Research Roadshows to Toronto. The day began with a VoC breakfast event for 50 guests at The Ritz-Carlton hotel that included presentations by … [Read more...] about Insights from our Mobile Research Roadshow
How do you plan and build out the next generation of banking products and services for an increasingly empowered yet cynical consumer base of young adults? RBC's Next Great Innovator Challenge, designed by Delvinia, demonstrates how crowdsourcing—one of our VoC offerings—was used to source … [Read more...] about VoC Case Study: RBC Next Great Innovator Challenge
Social Media Week (SMW12) hits Toronto next week and Delvinia President Steve Mast is among the speakers at BankConnect, a panel discussion presented by ING Direct and XConnect (a project of thirdocean), about how banks are using social media, technology and other new media tools to connect with … [Read more...] about Speaking Engagements: A Preview of Social Media Week’s BankConnect Event
Over the past few years we've seen QR codes (Quick Response) used sporadically in various marketing campaigns here in Canada, but have never seen them really catch on. The reasons are varied, starting with the fact that most people don't know what they are or how to use them. Recently we showed a … [Read more...] about QR Codes Seem to be Everywhere, But Are They Going Anywhere?