Delvinia’s eCeption: Blending Creativity and Technological Expertise

In Delvinia’s new Dig report, The Social Shopper: A Lens into the Future of Retail Experiences, we identified a series of trends surrounding consumer use of digital technology. We also pointed to the fact that retailers need to understand tech-savvy shoppers in order to create effective digital strategies and experiences that are meaningful to consumers.

There’s no question the use of interactive technologies in retail environments can provide an opportunity to connect in a useful way.

Here at Delvinia, we’ve taken that knowledge and built interactive technology into our own space by developing an eCeption application for our reception area. The innovative application illustrates how businesses can apply interactive technologies to enhance the workplace and create efficiencies.

Here’s a look at how it works:

New Year, New Office, New eCeption

Moving to a new office space presents its own set of challenges - among them how to make the reception area unique, functional and a testiment to the culture and creativity of the people working within.  Following the old adage of first impressions, we found a way to make a lasting impression from the moment visitors walk through our glass doors.  Our eCeption is the perfect blend of our creativity and technological expertise.  Join our CEO Adam Froman for a one-on-one demonstration of this Delvinian touch and how it answers our reception challenge.

Intrigued?  We aren’t stopping there.  eCeption is currently undergoing the following enhancements:

• Time Specific Messaging – Touch the meeting icon on the eCeption to see a listing of scheduled meetings (time and location) and to notify Delvinia of their arrival.
• Call a Delvinian – Allows a visitor to call and talk directly to the Delvinian of their choice from eCeption.
• Send an Instant Message to a Delvinian - Visitors can log into their Instant Messenger chat tool and “Send and IM” to a Delvinian.
• Send an SMS to a Delvinian – Visitors can send a text message to a Delvinian who is away from their desk.
• Presentation Mode – Presentations are added to the eCeption allowing the presenter to touch the screen and cycle through the presentation slides.
• Interactive Map - Touch the icon and a map displays with key locations around the Delvinia offices such as TTC stops, coffee shops, restaurants, washrooms and most importantly – the Delvinia seating plan!