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Speaking Engagements


Speaking Engagements: 2013 CMA National Convention

The Canadian Marketing Association is partnering with The Art of Marketing for the 2013 CMA National Convention, which includes two days of keynote speakers and marketing workshops at the Metro Toronto Convention Centre on June 4-5. On Day One—which includes a session by Delvinia President Steve Mast—attendees will have the opportunity to take part in More »

Posted in Customer Journey, Speaking Engagements.

Speaking Engagements: OpenDialogue’s Social Media Marketing Conference

Delvinia President Steve Mast will take part in OpenDialogue’s 6th Annual Social Media Marketing Conference, being held at The Old Mill Inn on February 13 and 14. Steve’s session, Canadian Consumer Views and Usage of Branded Social Media, looks at social from the consumer perspective. Here’s a preview of his presentation: In today’s world, digital More »

Posted in Social Media, Speaking Engagements.

Speaking Engagements: Reinventing Customer Service Conference

Amy Sullivan, Delvinia’s VP of Insights, is among the speakers presenting at the 4th Reinventing Customer Service Conference being hosted by Federated Press next week. The three-day conference, which takes place from February 5-7 at the Novotel Toronto Centre Hotel, focuses on “maximizing the opportunities and overcoming the pitfalls in an era when the consumer More »

Posted in Speaking Engagements.

Edmonton demonstrates leadership on path to eDemocracy

This past weekend I was asked to participate in an interesting public policy consultation process organized by the Centre for Public Involvement, which is a partnership between the City of Edmonton and the University of Alberta. As one of its initiatives, the Centre was seeking input from Edmonton residents on whether the city should offer More »

Posted in eDemocracy, Speaking Engagements.


In the News: Vue magazine reports on ESOMAR’s Best of Canada event

ESOMAR’s recent “Best of – Canada 2012” event, which included a presentation by our CEO Adam Froman on Delvinia’s work with the Canadian Opera Company,  is featured in the latest issue of Vue magazine, published by the Marketing Research and Intelligence Association (MRIA). In an article titled, “The Reality of a Constantly Changing World: Some Research More »

Posted in Speaking Engagements.

Insights from our Voice of the Customer Roadshow

Last Thursday, Delvinia and AskingCanadians partnered with Confirmit to bring the organization’s International Voice of the Customer and Mobile Research Roadshows to Toronto. The day began with a VoC breakfast event for 50 guests at The Ritz-Carlton hotel. Karine Del Moro, Senior Director, Confirmit; Delvinia President Steve Mast and Rick Bedard, Director of Training Operations More »

Posted in AskingCanadians, Speaking Engagements.

State of the Social Nation

Earlier today, Amy Sullivan, Delvinia’s VP of Customer Insight, and Randy Matheson, our Director of Emerging Media + Trends, kicked off the Canadian Marketing Association’s 2012 CMA Social Media Conference with a presentation on the State of the Social Nation. Drawing on new data from the AskingCanadians research community, Amy and Randy shared the latest More »

Posted in Social Media, Speaking Engagements.