Expert Experience Evaluation
Need a cost-effective means to test your digital product or platform? Our UX and digital experts can evaluate your product quickly and effectively. Leveraging usability best practices, they can identify ways to improve the end user experience and deliver immediate results.
Why?
To identify usability and customer experience design issues in an existing digital product or platform.
Benefits
- 2 design experts to assess your digital product or platform (e.g.: Corporate Website, Employee Site, Mobile App, Mobile Website, Social Site, etc.).
- Evaluation conducted against established usability best practices and criteria.
- Quick and affordable usability test with design recommendations.
Our Approach
Planning
A digital analyst will first begin with understanding your objectives, background, context and need for the study. They will take time to understand the product or platform and establish the direction and criteria for the evaluation.
Execution
A digital analyst will sit with your digital product and conduct a series of tasks or routines. They’ll capture design problems and usability issues along the way.
Reporting
The final report and presentation will list design issues, prioritized by their severity, and suggested user experience design recommendations to help resolve these issues.
Clients
- RBC Royal Bank
- Manulife Financial
- Scotiabank
- SickKids
- Microsoft
- Porter Airlines
