eDemocracy and Citizen Engagement:
The Delvinia Report on Internet Voting in the Town of Markham

Delvinia’s latest DIG report, “eDemocracy and Citizen Engagement: The Delvinia Report on Internet Voting in the Town of Markham,” is now available for purchase.

This groundbreaking study is the most comprehensive review of Canadian attitudes toward Internet voting in Canada and firmly positions Canada as a global leader in the implementation of online voting.

Produced in partnership with Ryerson University, and with a special contribution by Environics Analytics, the report examines the municipality’s experience with online voting in the 2003, 2006 and 2010 municipal elections and provides a detailed overview of the impact of digital technologies on citizen engagement.

The report is authored by Nicole Goodman, a PhD candidate focused on understanding alternative voting methods. Goodman provides an independent scholarly perspective on the data, which measures voter satisfaction with the Internet voting process, and an analysis of the impact of Internet voting on voter turnout by age group.

Key findings from the Delvinia DIG report on Internet voting include:

  • An overwhelming satisfaction with the Internet voting process in Markham; 99 per cent of online voters reported being satisfied.
  • 99 per cent of online voters indicated that they would be likely to vote online in a provincial election if it were available. The same percentage would also be likely to vote online in a federal election if it were available.
  • 34 per cent of young people aged 18 to 24 say they either probably wouldn’t or definitely wouldn’t have voted had Internet voting not been an option.
  • 78 per cent of candidates report that the option of Internet voting had a significant impact on the campaign, namely its effect on campaign strategies, mobilization tactics, and with respect to voter turnout.

Founded in 1998, Delvinia is a digital strategy and customer experience design firm. With strong customer insight capabilities powered by AskingCanadians™, our online community of 160,000 Canadians, we are able to gain customer intelligence to fuel our award-winning strategy and design team. Delvinia is dedicated to helping its clients in the financial, media, education, retail and technology sectors craft effective digital solutions anchored in customer behaviour.

For more information and to order a copy of this report, please contact Adam Froman at afroman@delvinia.com or call 416.364.1455

  • $4,995 plus HST

Please make cheques payable to Delvinia Data Collection, 370 King Street West, Box 4, Toronto, Ontario, M5V 1J9.

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