Where Does Gamification Fit into a Digital Customer Experience?


Last week I presented an internal Lunch & Learn on the subject of Gamification to the team here at Delvinia and AskingCanadians. Gamification is a term that frequently comes up in conversation between ourselves and clients and it’s essential that we all have a solid understanding of the concept, and examples of how other organizations more »

Backstage at the COC: Our Tour of the Semele Set


Earlier today, the Delvinia and AskingCanadians teams had the opportunity to go backstage at the Four Seasons Centre for the Performing Arts to get a sneak peek at the set for the Canadian Opera Company production of Semele, an ornate 450-year-old Chinese temple from the Ming Dynasty. COC associate technical director Barney Bayliss led our more »

Operanation + Rufus Wainwright = An Unforgettable Night with the Canadian Opera Company


When I worked as a journalist, I spent three years as the editor of BizBash magazine, a publication geared towards corporate meeting and event professionals in Toronto. The position required me to attend and report on a range of events across the city, including countless fundraisers and galas. (It wasn’t a bad gig!) The best more »

Fragmentation of the Reading Platform


I have always been an avid reader of newspapers and books offline. In the past 6 months I have introduced audio and digital books into the mix. I find that what I read has not changed, but the ways I consume my reading certainly has. Not only am I using multiple devices, I am consuming more »