We are currently looking for a Project Coordinator to join our team.
We are AskingCanadians, a Delvinia company and one of Canada’s fastest growing technology firms as recognized by Deloitte’s Technology Fast 500 program for the last three consecutive years.
Our team is transforming the way organizations collect consumer data by challenging the status quo in the research and marketing industries and applying new technologies in innovative ways, enabling companies to gain valuable insights.
Delvinia owns and operates a portfolio of innovative companies that offer a range of data collection services to marketers and market researchers across Canada, throughout North America, and around the globe. Our AskingCanadians business is dedicated to providing market researchers with the ability to quickly gather and deliver high quality information about Canadian consumers. We do this by accessing our research community of more than 1,000,000 Canadians.
We provide our clients, organizations of various size, with online data collection services. We offer survey programming and hosting on the Confirmit platform, online tools for testing rich media creative, one-onone interviewing, custom recruitment and online panel management.
Our team believes in delving in and digging deep. Passion, patience, perseverance, perspective and people are our core values. We promote a culture of openness, authenticity and trust. We believe in being accountable, being committed to ongoing learning, and demonstrating excellence and leadership in all that we do. We consider ourselves to be a pretty formidable team with a close-knit work environment and an entrepreneurial spirit.
- Ensuring that all data collection initiatives run smoothly
- Managing online data collection projects, including:
- Establishing project work-back schedules
- Educating clients on project timelines
- Managing client expectations throughout the project lifecycle
- Reviewing both client-provided and internal surveys
- Quality Assurance of programmed surveys, including management of existing internal French translation and QA process
- Managing programming resources and third-party sample suppliers
- Monitoring projects in-field to ensure that deadlines are met and budgets are on target
- Ensuring that project files are organized, up-to-date and archived regularly
- Develop a working knowledge of aspects of our reporting software (e.g. reporting, downloading data files, filters, quotas) needed to effectively manage a project
- Actively work with each client to understand and meet their needs throughout project execution
- Maintain a proactive work ethic with a drive for excellence
- Communicate in clear and professional manner with everyone
- Build effective professional working relationships with clients
- Providing clients with guidance and advice, when appropriate, in relation to online data collection
- Act as project leader for individual research studies
- Coordinate with team members, external partners, and suppliers to execute client studies
- Monitor progress of studies and work with team members, sample partners and/or other suppliers to resolve issues
- Manage and maintain quotas
- Be the point of contact for our clients during their studies and provide regular status updates
- Review all materials related to a research project and ensure completeness
- Critique survey documents to optimize for online field execution and clarify with the client any issues found (e.g. logic)
- Assist team members with execution of client studies
- Test online survey links for text or logic issues
- Track and report all expense components related to each client research project (e.g. incentives, sample, translation, tab costs, etc.)
- A University or College Diploma with 0-3 years of work experience
- Superior organizational skills and attention to detail
- Demonstrated commitment to the accuracy and completeness of information
- Superior resource and time management skills
- The ability to thrive in a fast-paced, deadline-driven environment
- Excellent time management skills and ability to multi-task and prioritize work
- Computer literacy and experience using Microsoft Office packages
- Experience as a Project Coordinator
- Intermediate proficiency with Excel
- Knowledge of Confirmit
- Knowledge of data analysis tools such as SPSS
- Knowledge of deduplication processes and tools (e.g. MS Access)
- Exposure to / knowledge of how to collect, organize, analyze and leverage customer information
- Bilingualism in English and French
How to Apply
If this sounds like the role for you and you are up to the challenge, please register to join us at our upcoming Career Fair on Wednesday, April 25th.
Sign up here: Career Fair Registration.