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Flash vs. HTML5, and the iPad

March 10, 2010 | Posted by: amurphy | Featured Story, Resources
 

Recently there’s been quite a hubub on the Flash developer’s email lists and blogs that I follow, with people discussing (and ranting) about the future of Flash in a world with the HTML5 standard, which adds things like simple media embedding and application programming directly in the browser, and with Apple refusing to support the Flash plugin on their mobile devices, the iPhone and the new iPad.

To try and clear up some of the confusion about Flash’s future and provide an answer to the inevitable question, “Why should we use Flash for our next project”, I thought I’d summarize some of these discussions.

Video in HTML5
The overall consensus among developers is that media (video & audio) delivery on the web will make a shift towards using the HTML5 video tag.  However there are limitations to doing it that way; currently HTML5 lacks  full support by all browsers, content protection and variable streaming.  Flash also adds integration of web distributed media into the other things that Flash does well, such as custom user interfaces, animations, additional content delivery (such as advertisement popups), social interaction (adding comments to a video), closed captions, etc.

Apps in HTML5
As with video delivery, HTML5 lacks support on all browsers and currently it is still quite primitive compared with what’s possible in Flash.  Apps developed in HTML5 will require significantly more effort to build because of the less robust tools and language, and while Flash is certainly not perfect in it’s use of a computer’s resources, HTML5 has a higher CPU load and is more prone to crashes.  You can also develop an app in Flash and deploy it to both web and to the desktop via AIR.

Lack of Support on iPhone/iPad
There is a lot of love & hate for the iPad but it seems like most developers are doubtful that it’s a device that will grab a large market share and Apple’s share of the cell phone market is dropping (”18.1% in the 3rd Quarter [of 2009] to 16.6% [in the 4th Quarter of 2009]“, see Billboard link below).

Soon Adobe will be rolling out v10.1 of the Flash plugin for desktops and mobile devices, which has been developed to be part of the Open Screen Project, an industry wide initiative to develop a single standard that provides the same user experience on all devices.  It’s worth noting that Flash v10.1 and AIR 2.0 will include multi-touch and gesture recognition, one of the iPhone’s stand-out features from other mobile devices.  Also the next release of Windows Mobile will support multi-touch and Google is adding multi-touch functionality to Android apps.  Android and WinMob will both support the v10.1 plugin.

For specifically targeting the iPhone there is the Adobe Packager technology for converting apps developed in Flash into apps that will run on an iPhone, though this of course means going through Apple to get the app into their market place or loading the app onto a jail broken iPhone.

My Thoughts
This is part of a post that I made to the Flash Coders email list:

“It may be helpful to discuss with clients something that we should always be doing when developing Flash web apps anyway; alternative content. And I mean giving the non-Flash user something more than just a link to download the Flash plugin.

To respond to client concerns and provide a great user experience I think we’ll be devoting more time and budget to building a non-Flash alternative, using whatever technology is appropriate, that provides a similar user experience to what we build in the Flash. Which of course will raise the question, “Why create a Flash version in the first place?” I think the answer to that will continue to be the reasons we’ve been using it all along:

• gorgeous timeline based and programmatic animation
• video & audio, these won’t be going away just because you can do it another way.. and when you can integrate video & audio with Flash’s other capabilities, there’s nothing else that can compete right now
• a rich API that provides powerful integration with the web and desktop, which also makes it adaptable to whatever need the client wakes up with tomorrow
• you can create a seamless exerience regardless of your target software and hardware platform (except for a few *ahem* exceptions).
• a massive user share that I expect will continue to grow when v10.1 drops
• a similarly massive developer base, including many open-source projects providing even more depth to the API
• integration with Adobe’s other products, and I don’t believe that any of those will be dropping out of the market any time soon.

Blogs & News Sites on the Subject
My Thoughts on the Future of Flash, by G. Skinner

“The World is Moving to HTML 5″ and Other Flights of Fancy, by Richard Leggett

Sympathy for the Devil, by John Nack

The iPad provides the ultimate browsing experience?, by Lee Brimelow

SublimeVideo, example of an HTML5 Video Player

Ten Things Missing From the iPad, Wired Online

iPhone’s Market Share Slips, by Anthony Bruno

Flash Player 10.1

Open Screen Project

Google to Add Multitouch to More Android Apps

What’s new in Windows Mobile 6.5.3

Relative Performance of Rich Media Content across Browsers and Operating Systems

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When is Michael Geist going to stop writing about Internet Voting in Canada when he has no clue about what is really happening.

March 9, 2010 | Posted by: Adam Froman | Featured Story
 

I just read an article written by Michael Geist in the Ottawa Citizen entitled “Here’s a vote against Internet balloting” where Michael describes why Canada should not consider Internet Voting as an option for an election.  He even goes as far as trying to compare a federal election to an unsuccesfully run ICANN Board election – ridiculous!!

The facts don’t lie. Internet Voting has been successfully implemented in binding elections in Canada since 2003. They have received an almost 100% satisfaction rating when implemented. They have increased voter turnout. They provide those who cannot physically go to a polling station (phyically challenged, elderly, out of town) with an opportunity to vote in an election. And as the head of elections in Halifax stated after they offered Internet Voting – it provides a “Green” alternative to paper ballots.

Michael would probably say that Delvinia is biased because we have worked on the communications for the past two elections with Markham and have been exposed first hand to Internet Voting. Trust me, it works. Delvinia has nothing to do with the technology itself, so I have no vested interested other than being a voter who likes to vote online.

Internet Voting is here. Canadians want it. It is reliable, accurate, transparent and safe. Most of all, Canada is leading the world in successfully implementing Internet Voting. Instead of saying why we shouldn’t do it, you should be writing about the fact that Canada is already demonstrating the potential of Internet Voting and further research is needed where it is being implemented so we can show the world that Canada is a world leader in successfully implementing Internet Voting.

 
 

Canadian Opera Company busts stereotypes and goes digital – ITBusiness.ca Case Study

March 9, 2010 | Posted by: Adam Froman | Entertainment, Featured Story
 
Adam Froman, CEO Delvinia

Adam Froman, CEO Delvinia

It’s always nice when your work gets recognized and Brian Jackson from IT World Canada did a great job producing this video to showcase the strategic approach to helping the Canadian Opera Company create a digital customer experience that reflects the creative quality and alignment with the COC.   And even more kudos have to go to our client Jeremy Elbourne, Director of Marketing for the COC, who has not only endured our preaching about the digital customer experience for the past three years but has clearly “drank the koolaid” on the importance of the Digital Experience to the opera audience as a whole - well done.

Check out the interview here

 
 

“Hurt Locker” Producer Blows His Chance to Attend the Oscars

March 5, 2010 | Posted by: areck | Entertainment, Featured Story
 

oscarsTake this as a lesson folks; think twice before hitting send. No matter the subject or the audience, even the most heartfelt and well-intentioned emails can get you into trouble. And no, pleading ignorance won’t necessarily diffuse the situation.

Onto the email that turned an Oscar invitation into a ticking time bomb…

First-time Oscar-nominated producer Nicolas Chartier was uninvited to the Hollywood’s biggest night, by sending out an email. A few weeks ago Chartier sent an email to select Oscar voters in an effort to promote the relatively unknown ”Hurt Locker” and create some buzz against other nominees and box office giant “Avatar.” In the email, Chartier asked the recipients to vote for “Hurt Locker” as best picture and spread the word to all other voters to do the same. Little did Chartier know that his email would cause such a media explosion.

What in the email set the Academy off?

His email was seen as a blatant attempt to beg for Oscar votes and to some, as disparaging fellow best picture nominee “Avatar”.  Worst of all, even if Chartier didn’t know he was doing it at the time, the content of his email violated Academy rules.  Chartier has since written an apology… 

“My naivete, ignorance of the rules and plain stupidity as a first time nominee is not an excuse for this behavior and I strongly regret it…I should have taken the time to read the rules.”

As I said, think twice before hitting send. Once you do, you can’t take the email back and pleading ignorance won’t always help you;  it certainty didn’t help Nicolas Chartier because the Academy has officially uninvited him to this year’s Award ceremony.

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Delvinia Career Open House = Win!

March 5, 2010 | Posted by: kpedersen | Careers, Experience Design, Featured Story, Resources, delvinia
 
Lobby poster. Showing you where to go and how to get there.

Come on upstairs. You know you want to.

Delvinia’s first career open house has come and gone (on March 4), and we couldn’t be happier with how it went. More than 40 people came through our doors last night to meet our team and talk shop.

We sent out an email to our own contacts, but we publicised this event almost entirely through our social media networks on Facebook and Twitter. Word spread quickly. Even one of our clients had a phone call from a contact who’d heard the buzz, and wanted to know more about us.

To manage RSVPs we used EventBrite, a terrific (and FREE) tool for event management. We didn’t do anything terribly fancy – simply uploaded a banner and identified some unique fields for data capture and then embedded the widget on our Careers page (where you can still view our job desciptions, by the way). As a result, we were able to send reminders to the participants, and still connect with people who were unable to make the event at the last minute.

We’re still eager to meet user experience strategists, information architects and front-end developers. If this is you, you should get in touch with us!

 
 

Bhang that drum desi-style

March 2, 2010 | Posted by: Gmarquez | Creative, Entertainment
 

blog_dholIf you’re social, into music or are just looking to try something different on a Saturday night, give a Bhangra jam (a.k.a. “brown jams”) a try.

What’s a bhangra jam?

Basically, it’s a dance party with blaring, pulsing, Punjabi music. My first introduction to bhangra music was at an Indian friend’s wedding years ago – which was typically the only place you could hear these tunes. Originating out of Punjab India, bhangra music was traditionally played during harvest festivals and weddings. As Punjabi populations migrated globally, so too has this music. As South Asian cultures continue to influence Western food, movies (Bollywood is alive and well), fashion and design, bhangra music has also gained more recognition. In the last decade, it has evolved as a popular global sound, with musicians fusing reggae, hip hop and house styles to these heavy drum beats.

Screwing in the Lightbulb…

Founders of Toronto based ‘Luv To Bhang’, Rav Double AA, (DJ/Producer) and Manny Brar (founder of Desi Wear) wanted to make this music more accessible. They also wanted to banish the stigma associated with it. You know what I’m talkin’ about – what bhangraholics jokingly describe as dance moves consisting of “screwing in the lightbulb and windshield wipers”. But bhangra is much more than that if you’ve got music in your soul and just want to dance.

Rav Double AA spinning some sick bhangra. Image courtesy: LuvtoBhang.com

Rav Double AA spinning some sick bhangra. Image courtesy: LuvtoBhang.com

‘Luv To Bhang’ bhangra jams are unlike other brown jams. Double AA is the live DJ spinning tunes, accompanied by the percussion  stylings of Paul ‘The Drummer’ Nanuwa, a dhol player or other instrumentation.

With each Luv To Bhang event, attendance grows and increasingly, with the non-Asian crowd. Music is music and good beats are good beats. Experience it for yourself to see how this music transcends culture, geography and race for a bhanging good time!

Been to a bhangra jam before? Tell us about it.

 
 

AC Pulse Poll Results – Canadian Broadcast Consortium wins with Canadians – Broadcast coverage a hit up north

March 1, 2010 | Posted by: Adam Froman | Featured Story, Press release
 

- TORONTO, March 1 /CNW/ – After 16 gruelling days of competition, the results are in – Canadians believe the broadcast coverage of the 2010 Winter Games was a success.

While CTV – dubbed Canada’s Olympic broadcaster, came under harsh criticism throughout the Games for its hot tub programming and in-your-face patriotism, Canadians continued to tune into watch their athletes compete. In fact, according to a recent survey conducted by AskingCanadians(TM)Pulse (ACPulse), 72.5% of Canadians believe that the coverage of the Vancouver Olympics was executed very well when compared to previous years. The online panel, managed by Delvinia Data Collection, reaches 1000 Canadians from across the country.

“With all the chatter and conversation that erupted after the opening ceremonies, it made sense to ask Canadians what they really thought of how the events were being televised,” said Adam Froman, CEO Delvinia. “ACPulse quickly identified that Canadians were proud of what they saw.”

With the Games officially at a close, Canada’s Broadcast Consortium is wrapping up a whirl-wind of media coverage that saw Canadians downloading Olympic applications to their smart phones, live streaming the Games online and round the clock broadcasting with those most up-to-date coverage available. Any questions as to whether the consortium was equipped to handle the challenge of an international sporting event on home soil have now been quashed with Canadians looking forward to the Summer Olympics in 2012.

About AskingCanadians(TM)Pulse

AskingCanadians(TM)Pulse is a research vehicle that runs biweekly, surveying 1000 Canadians from the Asking Canadians(TM) panel. The sample is demographically representative of the Canadian population, and the margin of error is +/- 3%. AskingCanadians(TM) and its French counterpart Qu’en pensez-vous(MC) are comprised of over 150,000 demographically representative and profiled Canadians from all walks of life that significantly influence today’s leading brands.

About Delvinia

Established in 1998, Delvinia is dedicated to creating effective and innovative digital customer experiences for its clientele. A pioneer and authority on interactive design and digital marketing solutions, Delvinia’s unique Insight Engine and proprietary research tools provide unmatched knowledge into how people use new digital technologies and how best to reach, influence and inspire them. Delvinia’s Insight Engine is continually updated through quarterly and adhoc profiling surveys through its AskingCanadians(TM) online panel, which is managed by Delvinia Data Collection. For a decade, Delvinia’s interactive expertise includes designing innovative digital solutions that focus on its understanding of the customer first and implementing truly integrated, and frankly, better digital customer experiences.

For more information, visit www.delvinia.com. For further information: Nick Cowling, (416) 934-8101, Nick.cowling@cossette.com; Gabrielle Totesau, (416) 934-8035, Gabrielle.totesau@cossette.com

http://www.newswire.ca/en/releases/archive/March2010/01/c5586.html

 
 

Delvinia Interactive Career Open House. March 4. Be there!

February 22, 2010 | Posted by: kpedersen | Careers, Creative, Experience Design, Featured Story, Resources, delvinia
 

We’re holding a Career Open House on March 4 from 6-9 PM at the Delvinia Interactive mothership at the Toronto Hyatt Hotel, 370 King West, 5th floor.

We’re looking for:

The people people: Interactive account managers and project managers
Creative folk: Interactive art directors, illustrators, production artists and web copywriters
Magicians and seers: Information architects and usability experts; front- and back-end developers
The “it” crowd: Social media gurus, thinkers and dreamers

Come out, come out, wherever you are. Tell your friends! Job descriptions, a list of what you should bring with you are all on our Careers page.

Please RSVP below, so we know you’re coming.

Events
 
 

An Opportunity for Change

February 8, 2010 | Posted by: Adam Froman | Featured Story, delvinia
 

If you live in Toronto, it is hard not to hear about what has been going on with the Toronto Transit Commission (TTC) front line workers and commuters of the TTC.  For those that may have not, it started a couple of weeks back when a TTC rider took a picture  of  TTC ticket operator sleeping behind the ticket window and posted it on the Internet.  This was followed by another rider taking a video of a TTC bus driver taking an extended break and posting that video as well.  The media have loved this type of issue with story after story.

This led to the TTC Chief General Manager Gary Webster issuing a letter to the TTC employees saying that their customers deserve better.  Brilliant.  This led to TTC staff creating a facebook site called “Toronto Transit Operators Against Public Harassment” and they are threatening a Work-to-Rule Campaign. Once again…brilliant!!

What is really happening is that social media, mobile cameras and devices, and the fact that people have incredible power today has led to people fighting back.  And management and unions alike are struggling with how to deal with this.  And just check out the firestorm of comments on the various media sites around this topic.

A work to rule campaign against the very customers who ride the TTC?  Aren’t work to rule campaigns supposed to be used against management as a negotiating chip?  But the unions are trying to use the same tactic on an issue that TTC Management has absolutely NO CONTROL over.  And all that the head of the TTC said was, “Serve our customers better”. The TTC Operators are trying to fall back on collective bargaining agreements that are between management but not the customers themselves. 

Well the winds of change are among us, and it is time for TTC Management and the Unions to realize that the public has a voice and they have are now entering a period where their traditional collective bargaining agreements have very little control over that voice.  The TTC is not alone.  This is occurring everywhere that people are using a service that a union-management relationship exist, including such established union environments as the Peforming Arts.

I don’t have the answers of what will be the solution for this issue, but I do know that it is time to change the way both unions and management look at how they work together to deliver products and services to customers.  It is time for unions and management realize that this new digital age is upon us and it is only going to grow.  For the TTC workers, what do you think will happen if they actually implement a work to rule campaign and disrupt service for TTC riders, all because they don’t want to be videotaped or pictures taken when they do something wrong.

What they don’t realize is that they can turn the tables, and people will do the same thing for something good.  Imagine the great feeling TTC employees will have when people videotape a TTC Bus Driver helping someone in distress.  They will be hero and the TTC will look great.

It doesn’t have to all be bad.  It is just different.  I hope that both the TTC Management and the union representing TTC workers can sit down and realize that this is not going away, and that they need to change they way they will address the public outcry in the digital medium.  Applying their traditional methods of controlling the situation will no longer work in this digital age.   They need a new perspective and that starts with embracing the fact that digital technologies have given people incredible power and control, and they are speaking up. 

This change won’t be easy, but it will happen. This is only the beginning…

 
 

Canada is a leader in implementing Internet Voting – Let’s celebrate and bring it to every Canadian

February 4, 2010 | Posted by: Adam Froman | Featured Story
 

I recently returned from Ottawa participating in my second speaking event in 3 days. I was invited to sit on a panel at a policy workshop at Carleton University put on the Canada-Europe Transatlantic Dialogue, a strategic knowledge cluster.

The workshop was titled, “Internet Voting: What can Canada Learn”.  The hosts of the event, Joan DeBardeleben, Jon Pammett and Nicole Goodman did a great job bringing out some heavy hitting election officials, scholars on Internet Voting and even some MP’s .  They also did a good job structuring the day where we heard from individuals from around the world who have either extensively studied or implemented Internet Voting. A high quality group to say the least.

After hearing some engaging presentations from a US academic, Canadian Municipalities and European countries, I quickly realized that based upon the objective of the workshop that Canadian municipalities should be proud that they are leading the world in demonstrating Internet voting is a viable and successful option.

Delvinia’s client, Kimberley Kitteringham the Town Clerk from Markham did a great job presenting the Markham Internet Voting experience along with her colleague Andrew Brouwer Markham’s Deputy Clerk . It was also enjoyable to listen to the Europeans speak about their experiences.

My panel was focused on the technical considerations with implementing Internet Voting. Odd title, since I was speaking about the Digital Voter Experience and particularly our specific experience working on the communication plan with Markham in the 2003 and 2006 elections. I guess it was a catch all panel. I was with Dean Smith who runs Intelivote Systems, a Canadian technology company that delivers Internet voting solutions. Also on the panel was Jason Gallagher, an Open Source software developer who delivered a comparison of Open Source versus Proprietary software.

My presentation outlined how election officials need to engage voters and I attempted to leave the audience with a message that regardless how you feel about Internet voting, the evidence shows that Internet Voting is here, it works, and people want it.  

 

 

Instead of saying why we shouldn’t do it, those who have concerns should be bringing their skills to bear to help ensure integrity of the election process is preserved, as well as, that the technology can withstand the malicious attacks that can unfortunately occur.

 

People Want It

There are still the Internet Voting pundits like Richard Akerman (who runs a blog called “PaperVoteCanada”) asking the usual questions about security to try to deflect the reality that Internet Voting is here. I love this guy, because he has a point of view and he is passionate about what he believes in – kind of like me. However, although Richard is passionate about his cause to ONLY have paper ballots, this argument is very tiring. It’s akin to saying that people should only buy products in bricks and mortar stores because the internet is not secure. Come on.

The Internet is here. Technology is in our lives. To completely abandon the fact that people want Internet voting as an option, yes, an option, is ludicrous. Internet Voting is needed, because voters want it. Not to replace paper ballots, but as an alternative to paper ballots. Even the presenters from Europe who had implemented Internet voting cited the same overwhelming supportive data as we have from our work with Markham.

I loved the it when Cathy Mellett, who ran the election in Halifax stated that Internet Voting was part of their “Green Strategy”. Brilliant!! What I’m thrilled to hear is that Markham will be continuing to offer Internet Voting as an option in the upcoming election.

 

Where There’s a Will, There’s a Way

I’m all for ensuring security, so let’s have the conversation about making it secure, maintaining the voting process integrity and ensuring accuracy, rather than simply saying we shouldn’t do it. Concerns around privacy, security, scrutinizing votes, recounts, voting fraud can all be addressed if the desire was to come up with solutions to address these possibilities rather than simply saying they are there.

Let’s not forget that issues like voting fraud are already dealt with in our criminal code. You get caught, you go to jail – simple. The ability to track online behaviour already exists, so why not use it to deal with this type of fraudulent behaviour. And if I hear another election official say that we need to continue to study Internet voting, I’m going to pass out.

And the pundits need to stop talking about the lack of conclusive evidence on the efficacy of Internet Voting, because the current system clearly isn’t getting out the vote, particularly among young voters. There is already legislation in place for provinces and Elections Canada to pilot Internet voting. Why do they simply say that they need to continue to study the viability of Internet voting without even piloting it?

Unfortunately, this brings up the reality of why we face this lack of acknowledgment that Internet Voting is here. There is no political will to introduce Internet Voting. Internet Voting has the potential to fundamentally change how elections are run as well as the candidates’ strategies to become elected. Imagine if in Markham, the majority of votes occurred during the advance poll thus making the actual election day a “post election poll”? Candidates would have to change the way they campaign.

What if Internet Voting helped to contribute to a near 100% voter turnout? Now that’s democracy.

 

If we build it, they will come

A little far fetched for sure, but imagine if Internet Voting was a safe and secure process and provided an option to every Canadian to vote in a convenient and safe manner. Imagine the costs being reduced because the need for less polling stations. Imagine the opportunity for governments to reach out to Canadians on legislation before government and within a couple of days, receive feedback from Canadians on how they want them to vote. All of a sudden, we’d have a truly transparent government acting in the best interests of the majority of Canadians.

The true vision of a participatory government and making politicians a part of the conversation with Canadians is what the Canadian public needs and deserves. Isn’t it time for we as Canadians to speak up and demand a change in how our governments embrace what Canadians want?

I look forward to your comments – whether you agree or not.

 
 
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